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Ladykcab
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Can't login to mobile account -AGAIN!!!

Once again - can't log in to mobile account - was on auto fill - just loads & does nothing ๐Ÿ˜  deleted all my virgin saved passwords - tried again - nope! ๐Ÿ˜ 

just done reset on password which it accepted - went to login without saving them & just goes blank??? Type in email address & password - press go - goes blank - so so annoying & frustrating - whole point was so I don't have to speak to your mobile services peeps on phone - takes forever often can't u/stand their accent & nothing is resolved!! 

Really need to get into my account as my daughter is abroad & I wanna check on charges etc ๐Ÿ˜๐Ÿ˜๐Ÿ˜

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Lurcherlover
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Re: Can't login to mobile account -AGAIN!!!

Are you using the Safari Browser? If so, maybe try Firefox or IE to see what happens.

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scfcbean
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Re: Can't login to mobile account -AGAIN!!!

I've also tried on IE and Google and nothing ... I also tried on my phone Yep as expected nothing ....

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Moderator
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Re: Can't login to mobile account -AGAIN!!!

Hi scfcbean,

 

Thanks for posting.

 

I'd like to help you get this sorted.

 

Could you try using this link I have provided here to sign in please on any browsers you have installed.

 

Let me know how this goes.

 

Speak soon.

 

 

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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