I am having some trouble creating a new mobile account. I have recently come to virgin Mobile and I received my phone last week and ported my old number (from tmobile) within 24 hours. I left it a while before trying to create one, just to be sure my number was registered. Anyways I have been trying all day and keep on getting this damn message up
"We still need to set up your security details to finish setting up your account"
I put my security answer in ok just every time I click continue this comes up with the number I should ring. Why do I need to do this? Can't I just create an account?
Anyone who can help that would be great thank you.