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Tina44
Just joined
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Message 1 of 5
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Calls

Keep getting calls on my son phone from few different numbers, I have rung Virginia media to stop the calls, but he still gets them, they ring when he at school and any other time day evening, numbers he gets calls from are
08004089340
08001836403
08000731776
How do we stop these calls
I am not happy he gets them as why would they ring a 16yr old
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Dave_cq
Trouble shooter
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Message 2 of 5
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Re: Calls

Probably scammers outside of VM's control ...

http://community.virginmedia.com/t5/Security-matters/WHY-is-this-number-call-me-0800-183-6403/td-p/3...

 

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

Electron
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Superuser
Superuser
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Message 3 of 5
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Re: Calls


Tina44 wrote:
Keep getting calls on my son phone from few different numbers, I have rung Virginia media to stop the calls, but he still gets them, they ring when he at school and any other time day evening, numbers he gets calls from are
08004089340
08001836403
08000731776
How do we stop these calls
I am not happy he gets them as why would they ring a 16yr old

Maybe this link for Android phones will help.

On my Windows phone I can just press and hold the phone number on the call history list until a menu dialog pops up which gives the option to block the number.

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vircom
Well-informed
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Message 4 of 5
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Re: Calls

Call blocking works well for me on both mobile and land line.
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Superuser
Superuser
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Message 5 of 5
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Re: Calls

08004089340 is a VM outbound retentions line, likely the rest are too. Did you at any point call VM from your son's mobile? That'd be one way they got hold of the number.

If you ring 150 from any VM phone or 0345 454 1111 (broadband etc account holder) / 0345 600 0789 (mobile account holder) from any other phone, choose whether you have a mobile or broadband/phone/TV account. Then confirm your details. Once done with that, choose any of the account options and asked to be opted out of marketing calls.

The marketing optout will take six weeks to complete, during which marketing calls will be received in varying amounts.

- - - - - -
Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.
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