Menu
Reply
  • 2
  • 0
  • 0
JOYCE4
Joining in
1,654 Views
Message 1 of 4
Flag for a moderator

CREDIT FOR UPGRADE

Please explain what this means.  I have been trying to upgrade my handset and want a loyalty discount.  Apparently my credit level is C1 which VM agent describes as poor, I absolutely have no credit problems so is this level something applied internally and what are the criteria?

0 Kudos
Reply

Helpful Answers
  • 21.84K
  • 806
  • 3.14K
Superuser
Superuser
3,282 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: CREDIT FOR UPGRADE

it may well be internal but i dont think VM will tell you what it is based.
0 Kudos
Reply
  • 1.57K
  • 196
  • 402
enlli
Super solver
3,278 Views
Message 3 of 4
Flag for a moderator
Helpful Answer

Re: CREDIT FOR UPGRADE

Second post today and one of many that come in.

It's not likely your credit rating it is them. 

People have gone elsewhere and got passed in minutes.

0 Kudos
Reply

All Replies
  • 21.84K
  • 806
  • 3.14K
Superuser
Superuser
3,283 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: CREDIT FOR UPGRADE

it may well be internal but i dont think VM will tell you what it is based.
0 Kudos
Reply
  • 1.57K
  • 196
  • 402
enlli
Super solver
3,279 Views
Message 3 of 4
Flag for a moderator
Helpful Answer

Re: CREDIT FOR UPGRADE

Second post today and one of many that come in.

It's not likely your credit rating it is them. 

People have gone elsewhere and got passed in minutes.

0 Kudos
Reply
  • 2
  • 0
  • 0
JOYCE4
Joining in
1,628 Views
Message 4 of 4
Flag for a moderator

Re: CREDIT FOR UPGRADE

Thanks. Their agents don't seem to have a clue, you would think they would rush it through as it may mean more profit?

0 Kudos
Reply