3 weeks ago
I need to contact virgin to see if I'm able to either get my fone fixed or get an upgrade however I cannot ring them. Anybody no how I could chat online?
2 weeks ago
Thanks for your post and a big welcome to our community forum.
We don't offer an online chat I'm afraid. You can call us from any other phone on 0345 600 0789. Or 789 from another Virgin Mobile where possible.
The team will then be able to look at this, if you do have insurance you can call us on:
Telephone Number - 0345 030 3291
Bank Holidays Closed
Daniel_G - Forum Team
Need help swapping your SIM card? Find out more about activating your 4G ready SIM here. 4G SIM Swap Help