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Broardband bill

I paid my broadband bill 4 days ago and I got a quick pay email back to confirm I had paid. But it's still showing that I owe the amount I paid and the money has gone out of my bank. Any idea when it shows on ur account u have paid.
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Re: Broardband bill

Hi SweetySue, 


Thanks for your post and welcome to the forums. It's great to have you involved in the Community Smiley Happy


Sometimes it can take a little while for your My VM to update however as long as you've had a receipt and the money has been taken then you're all good Smiley Happy 


If you have any further issues, let us know and we'll take a look at things for you. 



Forum Team

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