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Jeancurryx3
Tuning in
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Bill early payment

Can anybody help please, i paid my first
bill way early as i thought i had to but bill due date is feb 11th anyway of refund and repay?
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shauneeb
Fibre optic
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Re: Bill early payment

If you paid the bill early it will sit on your account as "credit" , this credit will then be used to pay towards the next generated bill when it's due on whatever day etc, you can try phone customer service up & explain what's happened but I highly doubt they'd issue you a cheque/refund although it don't hurt to try Smiley Happy

Call options: 789 from your Virgin Mobile phone or * from any other phone Lines are open 8am - midnight, 7 days a week
 
all the best Smiley Happy
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shauneeb
Fibre optic
250 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: Bill early payment

If you paid the bill early it will sit on your account as "credit" , this credit will then be used to pay towards the next generated bill when it's due on whatever day etc, you can try phone customer service up & explain what's happened but I highly doubt they'd issue you a cheque/refund although it don't hurt to try Smiley Happy

Call options: 789 from your Virgin Mobile phone or * from any other phone Lines are open 8am - midnight, 7 days a week
 
all the best Smiley Happy
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