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Marieoo7
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Being charged for international nos I didn't text.

Called Virgin recently, the lady told me I sent text to an international no was why I had charges and my phone blocked. I set up a limit just so I can monitor my acc, in case crazy things like this happen. The number was a Sri Lanka no which I have no dealings with. I asked what the content of the text was, since I know I didn't send it. Thinking of taking this to the trading standards if it's unresolved. Still waiting for the manager to call back.
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Forum Team
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Re: Being charged for international nos I didn't text.

Hi Marieoo7,

Welcome to the community and thanks for posting regarding your experience.

Sorry to see you have incurred charges for messages leaving the phone without your knowledge.

Has this been resolved for you yet?

If not I have sent you PM with further details to help me take a look into what has happened here.

Look forward to hearing from you.

Thanks

Liam_T
Forum Team

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