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Khart1986
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Account number

Looking to register my account online but only have a six digit account number and it should be nine any ideas?
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Re: Account number

Hi Khart1986,

Welcome to the Community Forum-it's great to see a new face here! 

If you are referring to a Virgin Media account number, sometimes customers do have a six digit account number--just add zeroes in front of your account number. 

If you are referring to the Virgin Mobile online account, you only need your mobile number to register the account: 

just go to https://mobile.virginmedia.com/ecare/login click on register now and enter your mobile number to proceed. 

Hope this helps.

Kind regards,


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