Menu
Reply
  • 1
  • 0
  • 0
choccyface
Just joined
131 Views
Message 1 of 2
Flag for a moderator

Access account

We are moving and can't find any old paper bills and on line bills have disappeared. I keep going into my account only to be told e mail is wrong, password is wrong. Then they say it could be due to changes they are making. I urgently need a breakdown of my bill but can't get past first hurdle.
0 Kudos
Reply
  • 57
  • 9
  • 16
Lurcherlover
Dialled in
118 Views
Message 2 of 2
Flag for a moderator

Re: Access account

Hi choccyface,

Have you tried using the self help tools to find your login email address. You can also reset your online password too. Just click here

0 Kudos
Reply