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Liqnov
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2GB not 4GB

Applied for the £12 month, 2500 Mins, Unlimited texts & 2GB of data special offer on 31st Jan 2017. The offer gave you an extra 2GB giving a total of 4GB Data for the same price. I have today got my first bill?  (have not got the SIM yet), and it says the offer is 2GB not 4GB. I don't have the facility of a free 150 call and I cant get on to Talk with us facility or find an email address that applies to this problem?

Anyone else had this problem please?

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Re: 2GB not 4GB

Hi Liqnov

Sorry to hear this.

I know it's a few days since you posted, I just wanted to check if you managed to get this sorted out now?
Many thanks

Mark Y
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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Liqnov
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Re: 2GB not 4GB

I called the centre and you had made a mistake; but all so rted now, cheers

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Re: 2GB not 4GB

Hi Liqnov

I'm really glad it's been sorted now for you.

Do give us a shout if there's anything else we can help out with though.

Many thanks

Mark Y
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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