Hi. I received my new phone in September, but I haven’t received the promised £100 retail vouchers. I have checked and double checked everything that came with the phone and there is nothing there. Can someone let me know how I can get the vouchers I was promised please.
Thank you for getting back to us. Apologies for the delay in responding to your post and that you have not received the voucher that was promised with your purchase of a new handset.
I would like to get this sorted out for you, so I'll need to take more information from you. I will send you a private message requesting more information so that I can assist with this issue. Just click on the envelope icon at the top of this page.
Virgin Media Forum Team
Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help