04-10-2017 18:51 - edited 04-10-2017 18:52
I had a call yesterday from 08001836416, but missed the call, I checked on line and it was suggested that it was a hoax Virgin media call. I got a call again today, it was from what sounded like an Indian man and he said he was from Virgin Media, and was offering me a V6 box for free. He asked me to confirm my post code and first line of my address, I gave him the post code and the number, he then asked for the Road, I said you must already know that, he said he needed it to confirm who I was, so I said that I didn’t know if he was from Virgin. He decided then to cancel the call and rang off.
2 hours later he rang again, but I again missed the call by a fraction, and received a voice message from the same number this also was from an Indian sounding man who sang the line. “she’s got a ticket to ride”. and then rang off.
It would be good if someone from Virgin could verify that this is not one of their numbers
Answered! Go to Answer
on 12-12-2017 16:29
So the 'forum team' that run this 'community' on behalf of the bloodsuckers are just there to simper about what a great idea it would be if we, the poor fools who pay their wages, were able to get removed from a spam list. And that's it. Nothing else. No actual, you know, community assistance in providing the name and contact details of the number one genius who runs the spam list, nothing useful.
Well what a surprise, a corporate 'community' that's designed just to cover corporate arses.
on 13-12-2017 13:25
on 19-12-2017 12:42
i keep having this number ringing me, I've blacklisted it, but they keep leaving voicemails that lasts for a few minuets and is completly silent, I'm seeing here its a genuin number, but how do i get it to stop completly
on 19-12-2017 20:20
Seems a bit stupid for Virgin to ask for parts of your memorable word. My dad had a call earlier today and as he has always done refused to give security information to a stranger over the phone. Having seen a member of Virgin staff confirming the call was genuine and that they ask for security info over the phone this does not instill me with confidence. I have educated my dad in cyber security but this policy undermines everything I have told him. Do they not realise that asking for security info when they have called him is not a good idea as it may lead people to think it's ok to give out passwords etc when people call them.
on 20-12-2017 11:11
@angua- wrote:I have educated my dad in cyber security but this policy undermines everything I have told him.
spot on. It's outrageous that any faintly respectable company should behave like this.
on 21-12-2017 17:18
on 21-12-2017 17:21
on 23-12-2017 18:31
there have been more than 42,000 views of this thread. You'd think they'd get the hint wouldn't you.
But in reality the utter cowards that call themselves the 'forum team' have just run away.
pathetic.
on 04-01-2018 12:31
Hi All,
Thanks for your post and apologies to hear you are getting unwanted sales calls from us. Apologies as well for the time it's taken to respond to your post as we work the oldest posts first and every response on here pushes the thread further back down the queue.
Your feedback has been sent regarding the sales/marketing calls to our support and management teams. Currently, there are no plans to change this practice, but we are able to offer the opportunity to opt out of our sales/marketing contact.
We can arrange to have your marketing preferences changed if you prefer to not receive sales calls from us. This will remove you from our database for sales calls and also unwanted addressed mail. You can contact us on 789 (Freephone from a Virgin Mobile), 150 (Freephone from a Virgin Mobile or Virgin Media landline) or 0345 6000 789 (from any other phone) or let me know on this thread if you would like to opt out and I will contact you for more information.
Please be aware that you may receive marketing contact from us for the next six weeks, as we aren't able to withdraw our campaigns that have already been released. Also, if you have both a Virgin Media and Virgin Mobile account, your preferences will need to be changed on both accounts.
Kind Regards,
Terri
Virgin Media Forum Team
on 04-01-2018 17:10