virgin media is so crap that they don't even have email support?! i have no phone, so i can't call them, but i need to contact the support, how can i do it? why do crappy services like virgin media for example, always assume that people have phones? I DONT! and i'm not getting one either, don't need one. i can get everything done using email .. unless it's crappy service like virgin media who automatically thinks that everyone has phone.