Menu
Reply
Highlighted
  • 6
  • 0
  • 0
rclaridge
Joining in
182 Views
Message 1 of 3
Flag for a moderator

virgin placed a missed payment

ok so moved house virgin closed old account opened a new one which isnt even a month old yet they have placed a missed payment marker on my credit file while am mid mortgage application want this removed asap or i will take action if my mortgage fails because of this phoned todsy to be told i owe nothing and my account is up todate havent even had a bill to my new addess yet
sorry if posted in the wrong bit wasnt sure were to post it
0 Kudos
Reply

Helpful Answers
  • 1.69K
  • 63
  • 268
shanematthews
Knows their stuff
326 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: virgin placed a missed payment


rclaridge wrote:
ok so moved house virgin closed old account opened a new one which isnt even a month old yet they have placed a missed payment marker on my credit file while am mid mortgage application want this removed asap or i will take action if my mortgage fails because of this phoned todsy to be told i owe nothing and my account is up todate havent even had a bill to my new addess yet
sorry if posted in the wrong bit wasnt sure were to post it

Will probably get updated eventually, forum staff can't help you you would have to speak to credit control, even then its not an instant process

0 Kudos
Reply

All Replies
  • 1.69K
  • 63
  • 268
shanematthews
Knows their stuff
327 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: virgin placed a missed payment


rclaridge wrote:
ok so moved house virgin closed old account opened a new one which isnt even a month old yet they have placed a missed payment marker on my credit file while am mid mortgage application want this removed asap or i will take action if my mortgage fails because of this phoned todsy to be told i owe nothing and my account is up todate havent even had a bill to my new addess yet
sorry if posted in the wrong bit wasnt sure were to post it

Will probably get updated eventually, forum staff can't help you you would have to speak to credit control, even then its not an instant process

0 Kudos
Reply
  • 6
  • 0
  • 0
rclaridge
Joining in
158 Views
Message 3 of 3
Flag for a moderator

Re: virgin placed a missed payment

thanks so i just have to wait and go though hoping they answer me on the creditfile admement email they gave me quick enough to place it on my file but takes ages for them to sort it wish i never signed up for another 12 months now all the while having to hope it doesnt lose me the roof over my head because off there mistake
thank you anyway
0 Kudos
Reply