Menu
Reply
Highlighted
Joining in
  • 6
  • 0
  • 0
Registered: ‎22-07-2016
Message 1 of 3 (153 Views)

virgin placed a missed payment

ok so moved house virgin closed old account opened a new one which isnt even a month old yet they have placed a missed payment marker on my credit file while am mid mortgage application want this removed asap or i will take action if my mortgage fails because of this phoned todsy to be told i owe nothing and my account is up todate havent even had a bill to my new addess yet
sorry if posted in the wrong bit wasnt sure were to post it
Reply
0 Kudos

Accepted Solutions
Well-informed
  • 1.23K
  • 41
  • 175
Registered: ‎09-07-2010
Message 2 of 3 (268 Views)
Helpful Answer
confirmed by rclaridge
‎20-03-2017 19:26

Re: virgin placed a missed payment


rclaridge wrote:
ok so moved house virgin closed old account opened a new one which isnt even a month old yet they have placed a missed payment marker on my credit file while am mid mortgage application want this removed asap or i will take action if my mortgage fails because of this phoned todsy to be told i owe nothing and my account is up todate havent even had a bill to my new addess yet
sorry if posted in the wrong bit wasnt sure were to post it

Will probably get updated eventually, forum staff can't help you you would have to speak to credit control, even then its not an instant process

See where this Helpful Answer was posted

Reply
0 Kudos

All Replies
Well-informed
  • 1.23K
  • 41
  • 175
Registered: ‎09-07-2010
Message 2 of 3 (269 Views)
Helpful Answer
confirmed by rclaridge
‎20-03-2017 19:26

Re: virgin placed a missed payment


rclaridge wrote:
ok so moved house virgin closed old account opened a new one which isnt even a month old yet they have placed a missed payment marker on my credit file while am mid mortgage application want this removed asap or i will take action if my mortgage fails because of this phoned todsy to be told i owe nothing and my account is up todate havent even had a bill to my new addess yet
sorry if posted in the wrong bit wasnt sure were to post it

Will probably get updated eventually, forum staff can't help you you would have to speak to credit control, even then its not an instant process

Reply
0 Kudos
Joining in
  • 6
  • 0
  • 0
Registered: ‎22-07-2016
Message 3 of 3 (129 Views)

Re: virgin placed a missed payment

thanks so i just have to wait and go though hoping they answer me on the creditfile admement email they gave me quick enough to place it on my file but takes ages for them to sort it wish i never signed up for another 12 months now all the while having to hope it doesnt lose me the roof over my head because off there mistake
thank you anyway
Reply
0 Kudos