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chris1804
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upgrading

Hi all .

I'm. Currently on the super 50 broadband . My contract runs out soon so I contacted virgin to see how much 100mbs deal would cost. It's working out at £32 pcm they said. So I went online on uswitch and they have a deal with virgin for 100mbs fibre and phone line for £30pcm with £14.99 upfront cost on a 12 month contract . This deal is for new customers only. Now I don't need a phone line just the broadband. Anybody got any advice on how to get a better deal.
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stevedh2
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Re: upgrading

Phone up and select 'thinking of leaving' 

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chris1804
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Re: upgrading

Tried it , its as if they dont care,  i might just contact them and explain that deal on uswitch if they cant match then ill cancel after the contract then check there cooling off period untill yiur classed as a new customer 

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Forum Team
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Re: upgrading

Hi there chris1804,

 

Really sorry for any bother experienced with this.

 

We are unable to process package changes via the Forum unfortunately.

 

I'd suggest giving the team a call closer to your contract end date to see if we can come to a suitable resolution for you.

 

Many thanks,

 

Nat_J

 

 


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