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Message 1 of 2 (34 Views)

update my contact details

Hi 

I've looked everywhere online and rang 150 I need to change my contact mobile number but there doesn't seem to be an option to do this need help 

Thanks

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Registered: ‎22-06-2013
Message 2 of 2 (12 Views)

Re: update my contact details


Mandi77 wrote:

Hi 

I've looked everywhere online and rang 150 I need to change my contact mobile number but there doesn't seem to be an option to do this need help 

Thanks


When calling in to 150, go with Option 1 -> Verify your account details when prompted for them -> From the main menu choose Option 4 -> Option 5. Do so between 8AM to 10PM M-Su. That'll get you through to Customer Relations. Ask them to update the contact phone number detail, they'll do it.

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Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.
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