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ren7898
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termination charge refund

I got told when I signed up to virgin media that I would get my Sky termination charges refunded. After numerous phone calls I finally got told I had to email a copy of my termination charge, the only problem is the email address does not work.!!!! Please could someone tell me if they have ever been in the same position? I don't really fancy another 40 min phone call
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Forum Team
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Re: termination charge refund

Hi ren7898

Thanks for taking the time to get in touch with us about the termination charge offer you have had with us.

It’s lovely to see you joining us on the forums despite this hiccup in your experience with us Smiley Sad

Can you let us know if you have successfully managed to get this sorted with us since you posted?

If not if you could get in touch with me on the pm I'm sending to you that you can find in the purple envelope next to your forum name, then that would be great Smiley Happy

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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