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danielbeales
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returned equipment but keep being chased

I've received several messages reminding me to return equipment that I've already returned, despite being told to throw it away by a customer service rep. I've a receipt for package. Not sure who to contact, or how.

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Forum Team
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Re: returned equipment but keep being chased

Hi danielbeales, 

 

Thanks for your post and apologies that you are still being chased for equipment. Once delivered to us it can sometimes take a few days for things to be recorded on the account. 

 

Since you posted have you had any further reminders? 

 

Come back and let me know Smiley Happy

 

Thanks, 

Kath_F
Forum Team

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