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kez301984
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refund on a credit

Hi I have a 29 pound credit on my last bill I was just wondering if you can get it refunded in to bank account ?
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Superuser
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Re: refund on a credit

I believe it is sent as a cheque.

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Forum Team
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Re: refund on a credit

Hi kez301984,

 

Thanks for your post and welcome to the forums. It's great having you posting here in the Community Smiley Happy

 

Usually when there is a credit on the account it just goes towards your next bill so the price you pay is lower than usual.

 

If you've left Virgin Media and the credit is owing to you, a cheque will be sent out 35 days after your disconnection date.

 

Hope this helps. 

 

Thanks,

Kath_F
Forum Team

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