Menu
Reply
  • 20
  • 1
  • 1
amboman3
On our wavelength
77 Views
Message 1 of 4
Flag for a moderator

payment handling fee

Wow just seen few has supposed to have dropped from £5 to 45 p

 

Great no one told me I am still paying £5 not happy 

 

 

 

 

0 Kudos
Reply
  • 7.36K
  • 830
  • 3.11K
Superuser
Superuser
71 Views
Message 2 of 4
Flag for a moderator

Re: payment handling fee

Read this article and agree to a new 12 month contract if you want the lower fee - simple:

http://help.virginmedia.com/system/selfservice.controller?CONFIGURATION=1001&PARTITION_ID=1&TIMEZONE...

-----------------------

Superuser 2017/18
Use Kudos to say thanks
Mark answer as "helpful" only when the problem is solved
Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
  • 20
  • 1
  • 1
amboman3
On our wavelength
58 Views
Message 3 of 4
Flag for a moderator

Re: payment handling fee

Ta for that dont want to sign for another 12 months yet think it so unfair on virgin to force you into another contract to get reduction in a fee they have been told to stop charging its an unfair practice

But pretty much stuck with them going to ring them next week any way as want new v6 box
0 Kudos
Reply
  • 7.36K
  • 830
  • 3.11K
Superuser
Superuser
54 Views
Message 4 of 4
Flag for a moderator

Re: payment handling fee

In which case as you are upgrading you'll be re-contracted whether you like it or not.

-----------------------

Superuser 2017/18
Use Kudos to say thanks
Mark answer as "helpful" only when the problem is solved
Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
0 Kudos
Reply