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paying for 200MB download speed and getting 11MB... still

i joined VM last month because of how poor skys broadband speeds were, on the promise that VM would be much better... for about 2 weeks then it all slowed down, I'm tired of hearing "it must be a wiring fault in the premises". this is not the case, if it were then I would never have been able to achieve 203MB download speeds, I work from home, my husband live streams, with 11MB DS I might aswel apply at mcdonalds. ive had enough of these companies offering sugar but giving ****.

this is in no way honouring VMs contract so someone please assist me as I'm close to blowing a gasket.

 

thanks guys Smiley Happy

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Superuser
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Re: paying for 200MB download speed and getting 11MB... still

Are you on 200 Gamer tier or Vivid200?

 


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Re: paying for 200MB download speed and getting 11MB... still

vivid200 mate
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Superuser
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Re: paying for 200MB download speed and getting 11MB... still

In which case live streaming may well put you into traffic management-

See

HERE

try without the live-streaming for say 24 hrs? How is that?

 


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