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vickks46
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not had my 100 pound voucher from months ago

we signed up for virgin media months ago and was promised a 100 pound voucher, but still not received this?

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Forum Team
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Re: not had my 100 pound voucher from months ago

Hi vicks46,

 

Thanks for your post and a huge welcome to the forums. It's great to have a new face posting here. Smiley Happy

 

I'm sorry to hear you've not yet received your  vouchers. This can sometimes happen but we are more than happy to chase things up for you. 

 

I can see you've already been able to speak to the team regarding this and they have filled out an exception form for you. This went over to the Rewards team and they have checked your account and confirmed eligibility Smiley Happy

 

The next step is to send your details over to the company that provide these speakers to our customers. This has been done today for you.

 

Keep an eye on your email inbox as well as the junk/deleted folders. If you've still not received anything within 14 days. Come back and let me know Smiley Happy

 

Thanks,

Kath_F
Forum Team

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vickks46
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Re: not had my 100 pound voucher from months ago

thankyou

 

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