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louise-b
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new contract email

Hi anybody know how long it takes to get a confirmation email from VM after a phone call to upgrade your package.Signed up today about 4pm.The guy in the call centre said he would email me with all the details but i haven't heard anything yet?

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frank_gm
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Re: new contract email


louise-b wrote:

Hi anybody know how long it takes to get a confirmation email from VM after a phone call to upgrade your package.Signed up today about 4pm.The guy in the call centre said he would email me with all the details but i haven't heard anything yet?


My experience was that the email came relatively quickly but the actual contract took several days. The VM billing system is as fast as the Tivo.

Check that the email and the contract actually agree with one another.

Nice to be able to post again, after their mistake (removed by the Censorship team).
¡No Pasarán!
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louise-b
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Re: new contract email

Thanks for that,the box is coming on monday and i don't want to activate it unless i have seen a contract and as it would me my word against his.

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