Sorry about the late reply and apologies for the difficulties finding the information you needed, I'm glad Ernie_C was able help you.
Just so you know you can find answers to most of your Virgin Media related questions on our help and support site here: http://virg.in/VMhelp by entering key words into the search bar at the top; in this case you could type 'moving'.
Do let us know if you require any further help.
Michael_JK Forum Team
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