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Registered: ‎14-12-2016
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increase in charges

Hi,I've just received a mail from Virgin informing me of increased charges to come.However,it is stated that because I'm on a special £29 offer until December 20th no increase will be made before then.It also states that if we want to abandon our subscription it must be done in September.Is this date just for those who don't have a special offer or does it include me.I don't intend to continue with Virgin at the end of my contract and was going to give a month's notice on Nov.20th.Thanks for any light you can shed on the situation.

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Registered: ‎12-02-2017
Message 2 of 3 (1,694 Views)
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confirmed by Leinamax
‎14-08-2017 23:49

Re: increase in charges

You can give your 30 days notice in November as you'll still be out of contract in December regardless of the price changes.

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TV: XL TV + Sky Sports (V6 & V+ HD)
Broadband: VIVID 100
Phone: Talk Unlimited

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Well-informed
  • 842
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Registered: ‎12-02-2017
Message 2 of 3 (1,695 Views)
Helpful Answer
confirmed by Leinamax
‎14-08-2017 23:49

Re: increase in charges

You can give your 30 days notice in November as you'll still be out of contract in December regardless of the price changes.

--------------------------
TV: XL TV + Sky Sports (V6 & V+ HD)
Broadband: VIVID 100
Phone: Talk Unlimited
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Message 3 of 3 (848 Views)

Re: increase in charges

Thanks for your help!