You can take your services with you if your new home is in an area that VM serve. There will be a £20 charge for this transfer. Talk to the home moving team - usual CS number options 4,4 (it was the last time I looked). The transfer will require you to enter into a new contract at your new address for 12 months (probably). If you leave in that period you will pay early disconnection fees.
Superuser 2017/18 Use Kudos to say thanks Mark answer as "helpful" only when the problem is solved Please don't send me private messages unless I ask you to. I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.