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khalidania
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i am going on holidy for 3 months

how can I stop service online temporarily for 3 month so I don't get charged payment while I am not home and not using virgin service

what should I do online and how , I don't want go to virgin branch as I am abroad now

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jb66
Alessandro Volta
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Re: i am going on holidy for 3 months

Virgin dont provide this service
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Forum Team
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Re: i am going on holidy for 3 months

Hi khalidania, 

 

Thanks for your post and welcome to the forums. I really hope you are having a fab time away Smiley Happy

 

Currently, as mentioned by jb66, we don't offer a service to suspend your service. If we did, this would have needed to of been agreed before you left anyway. 

 

It's worth making sure you have enough money in your bank to cover the bills as if payment isn't made you could incur late charges, which is not the home coming you want. 

 

If there is anything else we can do, pop back and let us know.

 

Thanks,

Kath_F
Forum Team

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