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kerlast
Settling in
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forgotten password

I have forgotten the password for my main account. I have tried changing it but i keep suffering a loop where it sends me back to the start of the process again. 

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Superuser
Superuser
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Re: forgotten password

hiya @kerlast first thing to try if your using google chrome to use Incognito mode by pressing ctrl+shift+N and see if you can then reset, or deleting temp internet files/cookies, other option would be calling broadband support via 151 / 0345 454 1111 after a few security questions they can reset it.
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Forum Team
Forum Team
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Re: forgotten password

Hi there kerlast,

 

Many thanks for your post and sorry to hear you're having trouble with this.

 

I've sent you a private message so that we can chat about this a little more.

 

Hope to hear back from you soon,

 

Nat_J

 

 


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