Hi I've been served with a section 8 notice to quit (totally out of the blue after 8 years ) from my landlord as they are selling the house this gives me 8 weeks to move out. I signed up for virgin fibre optic, TiVo and phone line in January this year, virgin do not supply series to the house I'm moving into therefore I will be forced to cancel. Would I be liable to pay early disconnection fees even though its out of my hands? I can prove the forced move to show I'm not just trying it on. I'm gutted as I'm really enjoying virgin. Any info would be great.
HI, I think your best bet is to give VM a call to discuss your particular circumstances. Don't waste your time with the off-shore call centres. Wait until Monday morning and contact the UK based Retentions Ream during normal office hours. 150 (free) from a VM phone or 0345 454 1111 from any other phone and follow the prompts 1 > 4 > 5 to 'Thinking of leaving us'. Good luck.