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GERELEE1
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credit refund

Hi account closed on 18 Jan due credit refund of £136 it now 47 days 

and yet to receive my Cheque  how long do we have before taking action to recover this from Virgin

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Re: credit refund

Hi GERELEE1 and welcome to the forum.

I'm sorry to hear you've been waiting so long for your refund. I'd like to look into this for you, so I'll be dropping you a private message soon. You can access it via the small envelope logo to the top right.

Best, 

Michael_JK
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Re: credit refund

Hey GERELEE1,
Just wondering if you still need help with this as I haven't heard back from you. If so, please get back to me with the information requested in my private message.
Thanks,

Michael_JK
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GERELEE1
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Re: credit refund

Hi Michael  

                   Been in  touch with virgin today said Cheque as been processed  yesterday

                     and in the post. Thank you for getting in touch 

                                                                    regards Gerelee

                  

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Re: credit refund

Glad to hear it GERELEE1.

All the best,

Michael_JK
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