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articdriver64
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cooling off period

does the cooling off period start when u place your order or when u gt installed

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Superuser
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Re: cooling off period

hiya @articdriver64 welcome to the virginmedia always best to check via the terms and conditions: http://www.virginmedia.com/shop/the-legal-stuff/terms-and-conditions-for-fibre-optic-services.html#3

‘cooling off period’
the fourteen (14) day period in which you are legally entitled (with no requirement to give us a reason) to cancel your order for the services from the latest of (i) the day after the delivery of the equipment, (ii) the service start date or (iii) receipt of the terms and conditions for the services.
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