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andy71
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contacting virgin

Has anybody any ideas how you contact virgin by email as their contact us site never works past the second stage, and i cannot find any way of contacting them. I can't call them as my phone box has been broken for two years and they wanted to charge me to get it wired back up even though it was only the wires need putting back in box and i am not paying their charges especially how long it takes them to talk to you and keep you hanging on.

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Superuser
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Re: contacting virgin

there is no email address to contact virgin
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andy71
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Re: contacting virgin

So it's phone call or nothing then basically.
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jamesofmerton
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Re: contacting virgin

you can write to them or use webchat.
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Community Lead
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Re: contacting virgin

Hi Andy 

We should be able to help you with this here.

If you could pop a post in the Virgin Phone support forum, giving a bit more detail about the fault, one of our team will take a look.

James


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