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capsa
Tuning in
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conned

asked for a new modem and was told that I could not have the new super fast one unless I got a phone and a TiVo box which would only cost me £1 extra a month, NOW my bill has gone up from 39 to 53 and I have never used the land line as I have not even got a phone plus the tivo thing has not even been out the box, so I am not paying this months bill and I want to go back to internet only like before for many years OR that's it I will go elsewhere.

so was I conned by the sales team ?

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Martin_D
Well-informed
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Re: conned

Hi, Capsa

In this situation it would be the best idea to phone in and speak to customer relations. Call on 150 or 0345 454 1111 on option 4 -> option 5. Weekday between 8AM to 8PM. or a Saturday, between 8AM to 6PM (closed Sunday.) They would be happy to help you.

Regards,

Martin


Welcome to the most friendliest community.

Have you got technical problem post it and we will help you fix it.
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