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mike8
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change my direct debit account number

I want to change my direct debit account no, I am hard of hearing and can not use the phone for this

but can not find facilities on line to do this

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Superuser
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Re: change my direct debit account number

There is a Change Direct Debit function in the My Bills section of My VirginMedia.

You can't make the change if there is an outstanding amount on the account.

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Superuser
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Re: change my direct debit account number

here is a guide -> http://help.virginmedia.com/system/selfservice.controller?CMD=VIEW_ARTICLE&ARTICLE_ID=4080&CURRENT_C... as Ernie said you would need to contact virignmedia possible via online chat http://contact.virginmedia.com (using PC/laptop) this is rather popular method of contact, also with changing direct debt details this needs to be done at least 5 days before bill is due.
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