Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...
Can an admin get someone from retentions team to call me please? Can't be bothered waiting hours even for online chat these days.Failing that I'll just cancel my direct debit and wait for someone to call me that way.
So it all started when I received an email saying my bill was going to be more than previous month... turns out I'm coming out of promotional deal... which I missed... my fault I had no letter or email, I need to keep an eye on things in future. Howe...
I am having the same issue. Please help as I have no account number. many thanks
HiMy contract is due to expire on the 6th October, I called on the 6th of September and requested the 30 days for cancellation to be started. I was told I would receive confirmation of this, I have yet to receive anything.Would it be possible for so...
I paid £107.55 three weeks ago then I thought like a fool I'd try 550mb broadband less than 2 weeks I have overdue bill off £180.00 I've had it.I need these to happen ASAP broadband down to 50mb switch movie chs off any sport all off down to channels...
I’ve been out of contract for nearly 2 years and my bills are £150+ per month. My second box which I also pay for has not worked for over 2 years. I’ve called virgin numerous times to explain that I cannot afford the monthly bills and have asked each...
my package was coming to and end so went on to offers got the same package we have now for £48 a month, I had confirmation come through on my email, and I have now had a bill for £157.50.I have then spent 2 days speaking to someone over what’s app(th...
Hi,I wonder if anyone else has experienced this. A couple of weeks ago I logged into “My Virginmedia” and there was an option to renew my contract (which expires tomorrow, 27th July). The price was identical to what I’m already paying so I was happy ...
Have just moved house and have received a new package and account number but cannot verify my email to get into my account. Every time I click to verify it says the link has expired, sends a new link and the same thing happens. Strangely the same em...
Good afternoon. I have tried all afternoon to pay an old bill with VM .I cant sign in and when actually speaking to someone they telling me I have failed security.Any help please? I
