Managing Your Account - Cable - Page 198

MyVM online account registration (multiple issues)

Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...

Black friday deal taken but heard any thing since

Please honour black deal and since I received confirmation email not received any more details since the last month rgds Alex

unable to login to my virginmedia account,email address not recgonized

I can't login to my virginmedia account , keeps saying email address not recgonized, tried every suggestion going but but still can't access my account or get into my virgin emails on my outlook account.

Resolved! No one can help

My package is ending on the 11th of January. I have seen a new package I want, but apparently only open to new virgin customers! I’ve been a loyal customer for years and I can’t afford my package going up to double the price once my contract ends. I ...

Red light on hub 3

Hi,I have red light on my hub that's been on for a while now . I have followed the instructions on all the other forum posts but the red light appears back.The Internet works but is slower than usual and the forums suggest it's over heating ?Can some...

Please return the unused Virgin Media equipment

This is very concerning, I too am being threatened being charged £40 pound if I don't return their old Hub 3 but the irony and frustration is that I spent days trying contact Virgin to take their old kit back and contacted them online, on the phone a...

Sky hd channels

Hi there - I have just ordered sky hd channels for the second time this month as I still haven’t had the channels activatedits now suggesting 7 - 10’days to activate. Can this be speeded up? thank you

Upgrade contract question

Hi all My contact was due to come to an end in December. I was offered a deal online though the online upgrades that I was happy with. M350 for £19 a month. I went through the process online and signed up to this, agreeing a new 18 month contract ...

Resolved! Missing plastic cover on external wall fitting

Hi there,So I noticed this afternoon that the plastic cover on the external wall fitting has gone missing, Does anyone know how might I go about getting a replacement?

Unable to create My Virgin Media Account - Sorry, there was a problem registering that password. Please

I am trying to create an account with My Virgin Media however, when I enter a password I get the error "Sorry, there was a problem registering that password. Please choose a different one." I have tried with multiple different passwords and they are ...

Resolved! Black Friday Offer

Black Friday offer ordered on 24th November through my online account for upgrade to Gig1 and new installation of TV (Mega), Hub 5 and 360 box to be supplied. Contract Summary & Information Sheets received immediately showing activation within 5 to 1...

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