Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...
hi team new to the community. I too am being charged for an O2 sim taken our as part of Oomph deal. WHY? it was intended to be free and to cover the frequent drops in broadband. I can’t afford the hike in package as well as a new £25 monthly mobile b...
Is anyone else finding it really infuriating trying to speak to anyone what'so'ever lately? I have spent 3 days and countless hours trying to give Virgin Media more money to upgrade my package and they seem not to need the extra income as literally n...
can you help me with the same issue pleeeease??
I'm having the same issue, Have tried a few different days this week and nothing. when I try send the reset email it doesn't recognise my email but its the correct one.
Hi, I am having this exact same issue as the original post, could I have some assistance please?
Hi have you managed to sort this out???I had the same problem and now I’ve got a zero credit score from a perfect one! I had no idea I was missing payments as I through the so call free SIM card in the bin and no way of getting hold of me! I only new...
Can anybody help with switching to ebilling please? I have tried following Virgin Media links and instructions seen on the Forum but nothing works.
I recently changed my contract and have only received an email containing my order documents but not an actual email containing my new contract etc My account is still showing as my old contract too
I cant log in to my account. Keep getting same message.Error Code DEF01 Try later
i had an email stating your contract is ending soon - for a limited time only get the same great package for the same price - with an option to click re contract now. i clicked it, and confirmed everything, received an email after with my virgin medi...
