I don't know my account number (have deleted any emails that I would have received and don't get paper bills) but I need it to register for a virgin media account. The only contact number given asks for account number and I can't get to speak to anyone without giving my account number.
Please help. Is there any way I can access my account number??
I really need a bill as proof of address by tomorrow evening so was hoping I can get one online as soon as I register for an online account.
The only option would be to give them a call. If the automated service asks for an account number trying pressing the hash '#' key on your phone a few times. It may give you a few warnings but hopefully will eventually give up asking you and put you through to someone who can help.
Please reply back to let us know how you get on.
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We're not able to give you the account number however you can find this on your welcome letter. If you're unable to locate this, speak to the team on 150 / 0345 454 1111 who can arrange to send it to you via post.
With regards to your Area Reference, this is: 01
Let us know if there is anything else we can help you with
Kath_F Forum Team
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