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321gillian
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Wrong email on account

Hi,

I've been receiving emails about a Virgin account in the UK which I have no connection with. It looks like the wrong email is on the account. Can you please help me to rectify this? 

Thanks,

Gillian

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Re: Wrong email on account

Hi 321gillian, thanks for letting us know about this.

I'll drop you a private message now to sort this out. Just click the small envelope icon to the top right.

Thanks, 

Michael_JK
Forum Team

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Re: Wrong email on account

Hi 321gillian,

Just a quick line as I don't seem to have heard back from you. If you still need help with this please get back to my private message.

Thanks,

Michael_JK
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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