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pjn1978
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Why No £50 Credit for introduce a friend

I Introduced my Mum and Dad to Virgin Media and i have received my 50 quid off two bills ago but my mum and dads discount has not been added why would this be??

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Re: Why No £50 Credit for introduce a friend

Hi pjn1978,

 

I'm really sorry to hear that you haven't received your credit yet. Checking the account I'm not seeing any link on there to show you've been referred. Do you know if your referrer has received their credit yet? 

 

When you joined via the refer a friend scheme, you would have received an email. If you still have this I can look into this further for you. I have sent you a private message with some information on where to go from here. Just click on the little plum envelope at the top right hand side of the page to access your inbox.

 

Speak soon, 

Kath_F
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