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kyled22
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Where can i found out when my contract runs out?

I am wanting to know where my contract runs out, I have rang up and been told two different dates. Is there any where that will tell me the actual date?

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Dave_cq
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Re: Where can i found out when my contract runs out?

Not online I'm afraid.  Why VM can't include this fundamental fact in MyVirginMedia I really can't understand.

If you've been dealing with offshore call centre numpties you might do better to call the UK based Retentions Team during normal office hours ... 150 from a VM phone or 0345 454 1111 from any other and then choose the prompts  1  >  4  >  5  to 'Thinking of leaving us'.  They can deal with much more than retentions and you never know, you might be able to negotiate a better deal while you're talking to them.

 

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

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Superuser
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Re: Where can i found out when my contract runs out?

To add to the above, you can also refer back to the e-contract copy you received via email

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Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.
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