When is the best time to ring to get UK-based help with a problem?
When are the hours that the UK-based help centre are open? I have had excellent help from them on the last occasion I had a problem. This week, I've spoken to 3 people in the Indian call centre and the problem has not resolved completely.
Re: When is the best time to ring to get UK-based help with a problem?
UK business hours - 8 am to 8pm Mon-Fri should work.
Superuser 2017/18 Use Kudos to say thanks Mark answer as "helpful" only when the problem is solved Please don't send me private messages unless I ask you to. I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.