I'm wanting to switch to Virgin from Sky, & was fully intending on doing it tonight via Live Chat.
Having looked at the bundles, going from the information on the website, I decided to go for the Mix Bundle as it says it gave up to 100mbps (& other services) for £39 per month.
However, I was confused when they said it offered 50mbps. I sent them the link, which when you click on the package details, it does say up to 50mbps. But, my point is, the initial page is saying 100mbps.
I took a screenshot so would you lovely people tell me if I'm just needing my eyes tested or am I actually right in what I think I'm seeing?
Still going to switch, but the 100mbps definitely makes a huge difference.
I've checked on my husbands laptop, & I've just taken this screen shot from my tablet, which both show the same thing.(Just in case it was cookies or similar)
Every Bundle description has next to it a corresponding navy blue box with price details in it. (Yes, once you click on the option in the navy box, it takes you to a page where it says Mix bundle with 50mbps, but that's not what the previous page implies?)
My point is as a potential new customer, how should I know if it says Fun TV, then it's the Fun bundle????
As it happens, the lovely young lass I spoke to on the phone yesterday sorted something out for me & I'll finally be rid of the horrendous 6mbps connection I get (that's when it hasnt dropped out) with Sky tomorrow!!!