Menu
Reply
  • 1
  • 0
  • 0
Savvyme
Joining in
59 Views
Message 1 of 3
Flag for a moderator

Virgin media bills

My bill has gone up to £71 pm, and that is with £9.00 discount, we've not hired movies or sport. For years and years it's been around £57-59 pm. I've queried it but was told my loyalty discount finishes next month. 80 quid. 

0 Kudos
Reply
  • 7.44K
  • 841
  • 3.14K
Superuser
Superuser
43 Views
Message 2 of 3
Flag for a moderator

Re: Virgin media bills

Loyalty discounts don't last forever. You might be able to negotiate an extension. Options 4,5 on the phone menu (thinking of leaving).


-----------------------

Superuser 2017/18
Use Kudos to say thanks
Mark answer as "helpful" only when the problem is solved
Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
  • 10.71K
  • 974
  • 2.19K
Superuser
Superuser
41 Views
Message 3 of 3
Flag for a moderator

Re: Virgin media bills

Comparing this bill with the previous bill should reveal where the increase is coming from.