How difficult is it contact Virgin to make a complaint about damaging my BT cable when digging a hole for their own cables. All of the online contacts relate to existing virgin customers. BT are dealing with the repairs but I want to complain to virgin by e-mail as we do not have any phone line . Any ideas on a contact e-mail address ?
Superuser 2017/18 Use Kudos to say thanks Mark answer as "helpful" only when the problem is solved Please don't send me private messages unless I ask you to. I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.