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Brochdoll
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Virgin Wines

Hi

I signed up to Virgin Media on 1st October and was supposed to get the case of Virgin Wines as a reward. I still have not received this. I've found no contact details on the email for Virgin Rewards and on calling Customer Services (after an unsuccessful online chat) a form was allegedly filled in to be passed to the Rewards Team but I have still heard nothing. Any ideas on what to do next?

Kind regards

 

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Brochdoll
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Re: Virgin Wines

Does anyone have contact details for the Virgin Rewards Team? My form was apparently passed to the Rewards Team over 2 weeks ago and I've heard nothing.
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Forum Team
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Re: Virgin Wines

Hi Brochdoll

Welcome to the community Smiley Happy

I'm really sorry to hear you haven't received your reward.

I just wanted to check if you've made some progress with this since you posted?

Many thanks

Mark Y
Forum Team

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