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ESeddon
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Virgin Wine Reward

I got an email on 20th October saying my Virgin Wine reward was ready to send but haven't received anything since then-no wine and no confirmation of a delivery date.

Is there any way of checking when it is due to arrive?
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Superuser
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Message 2 of 7
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Re: Virgin Wine Reward

I want a Virgin Wine reward Smiley Mad

But seriously, most of these promotions are run through 3rd party companies- do you have the contact details for them? Or did the email come direct from VM?

If it came from Virginwines you would be better chasing through them- you can get them on their website..

https://www.virginwines.co.uk/

Or if its direct from VM, let us know we can get someone to look into it for you.

 


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ESeddon
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Message 3 of 7
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Re: Virgin Wine Reward

Email was from Virgin Media Rewards. No contact details at all, just links you back to the Virgin Media Contact Us page.
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Superuser
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Message 4 of 7
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Re: Virgin Wine Reward

Hokay, Ill flag it for you see if we cant get things hurried up.

 


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ESeddon
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Message 5 of 7
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Re: Virgin Wine Reward

Thanks!
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Forum Team
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Re: Virgin Wine Reward

Hi ESeddon

Thanks for getting in touch with us and welcome to the community Smiley Happy

The wine offer is a valid one and one which we can check into for you if the reward has not yet been sent to you. Sorry though @Kippies, I can't send you any Smiley Very Happy

I'll check into this for you with our Rewards Exceptions teams to find out what's happening with your offer.

I'm going to send a pm to you for me to check into some further details with you. You can find this in the next to your forum name.

Hope to speak soon Smiley Happy

 

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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ESeddon
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Message 7 of 7
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Re: Virgin Wine Reward

Ok, thanks Karen.
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