Re: Vigin Media Sign Up Voucher Still Not Receieved
Thanks for your post and a huge welcome to the forums. It's great to have a new face posting here.
I'm sorry to hear you've not yet received your vouchers. This can sometimes happen but we are more than happy to chase things up for you.
I can see you've already been able to speak to the team regarding this and they have filled out an exception form for you. This went over to the Rewards team and they have checked your account and confirmed eligibility
The next step was to send your details over to the company that provide these vouchers. This was done for you 10th February. You should double check your email inbox as well as the junk/deleted folders. The email will be from Eden Red with the subject as 'Virgin Media Rewards: you're in for a treat!'
If you've still not received anything, come back and let me know
Kath_F Forum Team
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