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Teejay69
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Viewing my monthly bill

When I receive an e-mail stating my bill is ready the 'view this bill' link doesn't work.
I just get an error that states 'You haven't been with us long and we haven't billed you yet....'
I've been a VM customer for over 10 years?
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frank_gm
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Message 2 of 9
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Re: Viewing my monthly bill


Teejay69 wrote:
When I receive an e-mail stating my bill is ready the 'view this bill' link doesn't work.
I just get an error that states 'You haven't been with us long and we haven't billed you yet....'
I've been a VM customer for over 10 years?

Sounds like spam. There have several reports recently of similar emails.

 

Nice to be able to post again, after their mistake (removed by the Censorship team).
¡No Pasarán!
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Teejay69
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Message 3 of 9
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Re: Viewing my monthly bill

I get the same e-mail every month so I'm pretty sure it comes from VM
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Dave_cq
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Message 4 of 9
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Re: Viewing my monthly bill

I also get the monthly email from VM saying my bill is ready to view.  I always access the bill by signing into My VirginMedia account.  For peace of mind I always save a copy of the PDF version of the bill as well as summarising it in an Excel spreadsheet.

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

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Teejay69
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Message 5 of 9
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Re: Viewing my monthly bill

I attempt to view my bill through MyVirginMedia 'View My Bills' but I still get the same error
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Forum Team
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Re: Viewing my monthly bill

Hi Teejay69

Many thanks for letting us know about the issues you had at the time with your My Virgin Media account and the My Bills section.

I am sorry to see that this was an issue at the time of your post but I can see that this has been sorted for you since you posted when you contacted our teams to look into this for you.

I hope that this has continued to work successfully for you since this was resolved.

If you need anything else from us please just pop back to the forums and either us or the community will do what we can to support Smiley Very Happy

 

Karen_A

Merry Christmas and a Happy New Year



Nadolig Llawen a Blwyddyn Newydd Dda




Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Dave_cq
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Message 7 of 9
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Re: Viewing my monthly bill


Karen_A wrote:

 

 


I didn't get any Valentine's cards or greetings ... I wish to make a formal complaint.     Smiley LOL

 

 

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Re: Viewing my monthly bill

Just for you Dave_cq as you're so awesome Smiley Happy

This is one of my favourite things in the world (and much much better than a Valentine- well I think so), especially as I am Welsh. You simply cannot beat one of these so consider yourself truly special to be getting one! Smiley Very Happy

Karen_A

Merry Christmas and a Happy New Year



Nadolig Llawen a Blwyddyn Newydd Dda




Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Dave_cq
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Message 9 of 9
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Re: Viewing my monthly bill


Karen_A wrote:

Just for you Dave_cq as you're so awesome Smiley Happy

This is one of my favourite things in the world (and much much better than a Valentine- well I think so), especially as I am Welsh. You simply cannot beat one of these so consider yourself truly special to be getting one! Smiley Very Happy


 

Awww, thanks Kaz, I needed a hug.   Smiley Happy

 

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

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